Refund and Cancellation Policy

Last updated July 2026

What you are paying for

Membership in Standing On Wellness: The System gives you access to the paid community and to the member application for as long as your membership is active. You are paying for access to educational material and tools, not for a health outcome, and not for medical care of any kind. Our Disclaimer covers this in full and applies to your membership.

Billing and renewal

Membership is a recurring subscription. It is billed at the interval shown to you at checkout and it renews automatically at that same interval until you cancel. The price and interval are displayed before you complete a purchase, and we will always tell you in advance of a price change taking effect for you.

Billing is processed by Skool, which is where the purchase is made and where your payment details are held. We do not see or store your card details.

How to cancel

Cancel from your account settings in Skool. Cancellation takes effect immediately in the sense that no further charges are made, and your access continues through the end of the period you have already paid for.

You do not need to email us, ask permission, give a reason, or speak to anyone to cancel. If the cancellation control is not working for you, email support@standingonwellness.com and we will cancel it for you and confirm in writing. Being unable to find the button is not a reason for you to be charged again.

Refunds

We do not provide refunds for membership periods that have already been billed, including partial periods after a cancellation, and including periods during which you did not use the membership.

The reason is that access is granted immediately and the material is available in full from the first day. Cancelling stops all future charges, which is the protection this policy is built around.

When we do refund

The paragraph above is not a licence for us to keep money we should not have. We will always refund, without argument:

A duplicate charge, or any amount charged more than once for the same period. A charge made after you cancelled. A charge made at the wrong amount. A charge to someone who never held an account. Any charge resulting from an error on our side or on our payment processor's side.

If you believe any of these has happened, email support@standingonwellness.com with the date and amount. We will investigate and reply within five business days, and where a refund is owed we will issue it to the original payment method.

Your statutory rights

Nothing in this policy removes a refund right that the law of your state or country gives you and does not allow us to contract out of. Where such a right applies, it applies regardless of what this page says.

Before you dispute a charge

If something looks wrong, email us before filing a chargeback with your bank. We would rather fix a billing mistake directly and quickly than have it resolved by a third party weeks later. Contacting us first does not affect your right to dispute the charge afterwards.

Free community

The free community costs nothing, so nothing here applies to it. You may leave it at any time.

Contact

Billing questions go to support@standingonwellness.com.

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3434 Mill Road #1026, Sheboygan, WI 53083

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